Create public documentation for your customers or internal knowledge base for you team using our awesome interface.
Increase user satisfaction and maximize business benefits with Wannadocs today!
To create a high-quality knowledge base, you need to focus on content creation. We put a lot of efforts to relieve you of a technical routine and provide you with the best solutions in supporting your customers.
The Portal is a knowledge management system for content producers. It's a heart of Wannadocs wrapped in a simply interface. Knowledge base owners and editors will create and work on articles, see analytics, manage project or team settings here.
The Website is a knowledge base for content consumers. It's a result of your content creation in a fast, robust, mobile-friendly, and SEO-optimized application. Your customers and colleagues will see ready articles here.
Content Delivery Network
A knowledge base created with Wannadocs is a powerful tool to keep your experience and documentation in one place.
We believe Wannadocs is a good place to build strong and reliable relationships with your customers and teammates.
"Our customer support team gets hundreds of messages 24/7: incidents, changes in services and terms, and a lot of information requests. With our company growth, we also need optimization of customer support workflows: for example, reducing tickets quantity per customer, increasing completeness of answers, and reducing iterations in one ticket. The knowledge base is the exact tool that we needed here. In the beginning, we researched an opportunity to use WordPress, static sites, and finally, we've chosen Wannadocs."
"One of our major tasks is to provide customers with documentation for our product and Wannadocs is a good solution for that. Before migrating to this service, we tested about 10 other services for knowledge base management but because of the different reasons, they didn't fit us. First of all, I would like to mention a comfy portal, fast speed of service, and mobile devices optimization. Big thanks to the Wannadocs Team for understanding issues of our business, helping us in resolving them, and reducing our costs for customer support."
Build production-ready documentation with modern tools. Using the Wannadocs platform, you will forget about a technical routine. Just focus on helping your customers.
Autosave, Markdown support, Content variants, Backup & Restore, Export to PDF, and a lot more in one comfy editor.
Shift between projects easily. Manage the whole team and invite new members to join you.
Make a private Knowledge base, or restrict public access with a password.
We value diversity! Upload a logo, change the primary color, use custom CSS, or attach your domain name.
We have built-in basic metrics for articles to let you know what articles your customers need.
An XML sitemap, Robots.txt, Open Graph, Schema.org markup, and a free domain with an SSL certificate.